Frequently Asked Questions
Covid protocols - Check on "Buy Tickets" page for your show to see if any apply.
+Do you take credit cards or Gift Cards
Gift cards can only be accepted in person or over the phone. Credit cards are accepted for tickets Online, at the Box Office and at the Door. They are also accepted in The Gift Shop and in The Kitchen for food. The Bar is CASH ONLY or Knuckleheads Gift cards can be used at select bars. We have 5 ATM machines with the lowest rate possible.
+Do you have a discounted rate at a hotel?
Yes! At the brand new Aloft North Kansas City! Click the link for our discounted rate!
+ What are the age limits?
21 + (or with a parent or guardian) on occasion we do an all ages show and it will say so on the ticket link.
+ What is you refund policy?
We do not offer refunds (not unless the artist cancels). Also if a show is rescheduled your same tickets will be good for the new show date.
+ Are minors allowed to attend shows?
With a parent or guardian, unless it’s a special event and we state otherwise.
+ When do shows start? And when do doors open?
This depends on the show and opening acts, check your tickets or our website for that night’s start time. Doors generally open at 7:00 pm or 1 hour before showtime. There may be a slight delay if the band isn’t done with sound check.
+ Do you have a lost and found?
Items that are found by our staff or customers after a show are kept safe in our gift shop. You can call us at 816-483-1456 during business hours to inquire about recovered items. Please remember, we are not responsible for lost items.
+ Are you handicap accessible?
Our venue is wheelchair accessible and some tables are ADA friendly.
+ Where do I park?
Our venue has 3 dedicated parking lots just to the west of us and 1 more on the east of the building.
+ Do you serve food?
Yes, please check our website for the menu. Food availability subject to change at any moment without notice.
+ Box Office Hours
Wednesday 7 pm to 10 pm
Thurs 7 pm to 10 pm
Fri 7 pm to 10 pm
Sat 12 pm to 10 pm
Sun 12 pm to 6 pm
Closed on Monday’s & Tuesday’s (Unless there is a concert on one of these days.)
Times may vary.
+ What if I need to change the name on my ticket because I cannot attend and I want to give them to a friend?
If its a physical ticket, just give them your ticket. If it’s will call, you will need to contact the box office to name changes. This guarantees that ticket holder names are not wrongfully switched.
+ Will I save money buying at the box office
Yes you will save some of the service fees but sales tax and ticket fees will still apply. ONLY IF YOU VISIT BEFORE THE DAY OF THE SHOW
+ Where do I send band submissions
+ When did Knuckleheads open?
While we thought about the idea in 1965, Knuckleheads was established in 2000 and locally grown.
+ WHAT IS NOT ALLOWED?
PRIORITY NUMBER 1 IS TO HAVE FUN! JUST PLEASE DO IT WITHOUT THE RESTRICTED ITEMS LISTED BELOW.
NO GUNS, KNIVES, WEAPONS, PEPPER SPRAY, PROJECTILES OF ANY KIND, OR ANY OTHER ITEM THAT COULD BE USED TO INFLICT HARM.
REPLICAS OF ANY TYPE OF WEAPON ARE NOT PERMITTED.
NO DRUGS, DRUG PARAPHERNALIA, OR ILLEGAL SUBSTANCES OF ANY KIND.
NO OUTSIDE FOOD OR DRINKS, INCLUDING CANS, BOTTLES, COOLERS, AND EMPTY WATER BOTTLES.
NO PERSONAL VIDEO CAMERAS, GO-PROS, SELFIE STICKS, DRONES, MASKS, OR LASER POINTERS.
NO PROFESSIONAL AUDIO OR VIDEO RECORDING EQUIPMENT, INCLUDING DETACHABLE LENSES, TRIPODS, ZOOMS, OR COMMERCIAL USE RIGS.
NO UNSEALED LIQUIDS OR GELS OF ANY KIND.
NO JEWELRY OR CLOTHING THAT COULD INFLICT HARM.
NO LARGE BAGS OVER 10″ X 10″, BACKPACKS, CAMELBACKS, OR BOTA BAGS.
NO STUFFED ANIMALS, TOYS, LAWN FURNITURE, FIREWORKS, OR UMBRELLAS.
THIS LIST OF PROHIBITED ITEMS IS SUBJECT TO CHANGE AT THE DISCRETION OF VENUE MANAGEMENT.
+ Do you rent out Knuckleheads?
Yes we do please let us know what you have in mind and which room do you want. Also what will you want it for? see below
- EVENT DESCRIPTION
- CORPORATE EVENT
- WEDDING + RECEPTION
- PRIVATE PARTY
- FUNDRAISER
- TRADESHOW
- FESTIVAL
- MUSIC
- COMEDY
- ART
- CELEBRATION OF LIFE
Please email your request to frank@knuckleheadskc.com
+ Does my VIP ticket bought from artist include entry to Knuckleheads?
If you bought any artist sold VIP ticket and not from Knuckleheads, please insure what all is included in that cost. We are not responsible if concert ticket is not included in VIP access. Please check as most VIP package DO NOT include a entry ticket
Do you have another URL for your website that's easier to remember?
Yes! www.knux.us